Return & Refund Policy
At Tech Titan Store, we want you to shop with confidence. If you’re not completely satisfied with your purchase — whether the item is defective or non-defective — we’re here to help with a simple, transparent return process.
Eligible Return Conditions
We accept returns for both defective and non-defective items as long as the following conditions are met:
Items must be new, unused, and in original condition
Items must include all original packaging, tags, and accessories
Returns must be initiated within 30 days of delivery
Return Shipping & Fees
Customers are responsible for the cost of return shipping
No restocking fees apply — we don’t believe in penalties for returning an item
Return Label Options
We offer two flexible return label options:
Included in the Package:
A physical return label can be included with your order upon request at the time of purchase.Downloadable PDF Label:
Once your return request is approved, we will email you a PDF return label that you can print and attach to your package.
Refund Process
Once we receive and inspect the returned item(s), and your return is approved, refunds will be:
Issued to the original payment method
Processed within 10 business days of approval
If your return is not approved due to not meeting the return conditions, we will notify you with next steps.
Order Cancellations
Orders canceled before shipment are eligible for a full refund
Please contact our support team as soon as possible to request cancellation
Refund Not Received?
If it has been more than 15 business days since your refund was approved and you haven’t received your funds, please reach out to us for support.
Email: support@techtitanstore.com
Support Hours
Our support team is available to help with returns and refund questions during the following hours:
Monday to Friday
09:00 AM to 05:00 PM (GMT-5 / EST)
We aim to respond within 24 business hours.
Thank you for shopping with Tech Titan Store. Your satisfaction matters to us — and we’re here to make sure every order meets your expectations.
Say hello! We love it!
Get in touch.
Our Support Team are waiting for a message from You!
- 312 Rosa L Parks Ave 3rd floor, Nashville, TN 37243, USA
- support@techtitanstore.com
- (312) 323-4355
